Frequently Asked Questions

Alliance of Automobile Manufacturers and Association of Global Automakers Statement on use of OEM Repair Procedures An automaker’s top priority is its customers’ safety, as is safeguarding the overall health of the motor vehicle fleet utilizing our nation’s shared roadways every day. All post-collision vehicle repairs must be conducted in accordance with the repair procedures issued by the vehicle’s original equipment manufacturer (OEM), specific to that vehicle’s year, make, and model. This includes any directives contained therein relative to pre- and post-scanning of vehicle systems. OEMs develop repair procedures to help safely restore vehicle systems to proper conditions. The processes follow service and structural engineering practices that have been tested by the manufacturer through crash simulation, actual crash testing, and real-world validation of the repair methodology. Beyond the simple reinstallation of vehicle hardware, OEM repair procedures provide the measurements and tolerances to correctly recalibrate advanced driver safety and assist systems increasingly found on today’s vehicles, including lane departure warnings, emergency braking, adaptive cruise control, and blind-spot monitoring. Failure to follow OEM repair procedures in the course of a post-collision repair should be considered an unauthorized modification of a vehicle and its systems, introducing the potential for bodily injury and death to any future drivers and occupants of the vehicle, as well as occupants in other motor vehicles on the roadway. The Alliance of Automobile Manufacturers and The Association of Global Automakers represent automakers producing more than 99% of new cars and light trucks sold in the United States. About the Alliance: The Alliance of Automobile Manufacturers is a trade association of twelve car and light truck manufacturers representing 70% of all car and light truck sales in the United States. Formed in 1999, the Alliance serves as a leading advocacy group for the automobile industry on a range of public policy issues. The Alliance is committed to developing and implementing constructive solutions to public policy challenges that promote sustainable mobility and benefit society in the areas of environment, energy, and motor vehicle safety. For more information, visit www.autoalliance.org. About Global Automakers: The Association of Global Automakers represents the U.S. operations of international motor vehicle manufacturers, original equipment suppliers, and other automotive-related trade associations. We work with industry leaders, legislators, regulators, and other stakeholders in the United States to create public policy that improves motor vehicle safety, encourages technological innovation and addresses environmental needs. Our goal is to foster an open and competitive automotive marketplace that encourages investment, job growth, and development of vehicles that can enhance Americans’ quality of life. For more information, visit www.globalautomakers.org.

Absolutely! We have established strong working relationships with all insurance companies. As your trusted advocate, we go above and beyond to ensure that your vehicle is repaired properly and safely. Our team takes the lead in communicating and coordinating with the insurance company on your behalf, guaranteeing that all necessary repairs are approved and carried out to the highest standards. You can rely on us to handle the entire process, allowing you to focus on other important matters while we handle the insurance-related aspects of your auto body repairs. Rest assured, we are committed to your satisfaction and ensuring a seamless experience throughout the entire repair process.

We offer estimates in person at the shop or complimentary online estimates with our auto body estimating tool. This easy to use tool will walk you through the process and gather all the information we need to get you an estimate.

Yes, your vehicle will be safe to drive after an accident repair. At our auto body shop, we prioritize the safety and integrity of your vehicle above all else. Our team of skilled technicians follows industry-leading practices and utilizes advanced repair techniques to ensure that your vehicle is restored to its pre-accident condition. We conduct a thorough inspection of the repairs to verify that all safety features, structural components, and mechanical systems are functioning optimally. Additionally, we use high-quality parts and materials that meet or exceed industry standards. By adhering to strict safety protocols and employing experienced professionals, we guarantee that your vehicle will be roadworthy and safe for you and your passengers. Your safety is our top priority, and we take every measure to deliver the highest level of quality and confidence in our repairs.

The duration of the auto repair process depends on the extent of the damage and specific repairs required. Our auto body technicians will assess your vehicle and provide an estimated completion timeline.

Absolutely, we stand by our repair work and offer a warranty. The specific warranty terms may vary based on the repairs performed. Contact our team for detailed information on the warranty coverage for your specific repairs.

Our skilled collision repair technicians execute high-quality repairs that restore your vehicle's value and aesthetics. When repairs are performed to industry standards this helps to maintain the resale value of your vehicle.

Yes, we use advanced color-matching technology and expert paint technicians to achieve precise color matching. Our goal is to seamlessly blend the repaired areas with your vehicle's original paint finish.

Our auto body experts have had extensive experience and training. We are recognized to preform auto body and collision repairs on: Acura, Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ferrari, Fiat, Ford, Genesis, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Lamborghini, Land Rover, Lexus, Lincoln, Maserati, Mazda, McLaren, Mercedes-Benz, Mini, Mitsubishi, Nissan, Polestar, Porsche, Ram, Rolls Royce, Subaru, Tesla, Toyota, VinFast, Volkswagen, Volvo.